We know that it costs 5 times more to obtain a new customer than to retain an existing one and that a 5% increase in customer loyalty can mean up...
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CLICK HERE FOR FIRST of 99 SAMPLE CHAPTERS CLICK FOR SECOND SAMPLE CHAPTER AND ANOTHER BUY NOW & GET A PERSONALLY SIGNED COPY or VISIT any good Australian bookstore and ask for Paper Clips or Paperclips (with or without a space)...
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Happy New Financial Year …I’ve just returned from speaking in the UK & learned I wasn’t receiving some emails-which isn’t a good thing for a speaker on customer service-but all fixed...
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